Van Onselen Consulting provides a specialist consulting service to both the South African long term and short term insurance industry.

We offer services to Insurance Companies, brokerages, insurance administrators, underwriting managers and legal firms.

We provide claims handling advice as well as adjudication services on escalated complaints before onward submission to the Ombudsman.

In addition , we provide a comprehensive outsource complaint handling solution to manage complaints already lodged with both the Ombudsman for Short-term Insurance and Ombudsman for Long Term insurance.

We also provide additional services in the form of legal opinions, insurance contract drafting, policy wording reviews and training.